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Computer Q&A Board / Other Computer Problems / cd drive problems

Posted by: gegiusti, July 3rd, 2007, 2:49pm

on my computer, the cd rom dvd drive quit working.
the drawer will open, and you canput a cd in, but then nothing happens.
we even tried installing another cd rom from another computer, and it doesn't work either.
what can i do /
thanks
jeanie

Posted by: dlwolff0, July 4th, 2007, 1:09am; Reply: 1

Try a different data connection cable.
If the drive will open, obviously the power cable is OK.
Also, try opening the device manager and see if the computer is showing a problem with the drive as indicated by a red x or a yellow exclamation point.

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