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Computer Q&A Board / Other Computer Problems / I can't remove an error 1706 on pc.
Posted by: kimberly Donovan, June 11th, 2007, 12:54pm
[b][/b]This is what is on my screen c:\hp\tmp\src\setup\TrayApp\ It tells me that I must locate folder or package with ( TrayApp.msi ) in it. Also it says ..ERROR 1706.NO valid source could be found for product TrayApp. The Windows installer cannot continue. I have no idea where to look or what and how it got ther, It won;t even let the pc restart ,I do it manually now its the only way. Please help me ,Thankyou ,Kim D.
Posted by: dlwolff0, June 12th, 2007, 1:50am; Reply: 1
What were you trying to install when this error showed up?
There is a knowledge base article about this error, but it is somewhat technical.
http://support.microsoft.com/kb/299803/en-usFrom what I can tell from the article and your post, this seems to be an update from HP that was poorly programmed. I would check on their support website and see if they have posted a fix.
In the meantime, I would bring up Windows Task manager [ctrl-alt-delete keys] and stop the Windows Installer from running. You may have to navigate to C:\hp\tmp and delete the TrayApp setup program to keep it from trying to run again when you restart the computer.
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