Disk interfering with internet access October 18th, 2017, 7:37am
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alanturk
Posted: June 8th, 2012, 8:54pm Report to Moderator
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I use a Samsung F3 HD103SJ 1TB "internal" disk drive in an external USB enclosure. When it runs, it performs well but interferes with my BT Home Hub (router), so I can't get internet access. If I switch off the Hub and then on again, connection is restored, but impossibly slowly. The only way I have then found to get back on the internet is to switch everything off, then restart, but not the external disk. I suspect I need a new driver for the disk, but I can't get one as everything I try seems to need the disk to be automatically detected before getting the new driver downloaded, which defeats the object! I know the model number, but not the serial number, which seems to need software to detect it, but the software supplied by Seagate (for Samsung) only detects the internal drives, and Seagate insists I supply the serial number. Everything therefore is conspiring against me, it seems, and everywhere insists that I do the impossible!! Even Microsoft failed to come up with an answer, even though it must be one of their drivers I am currently using, as supplied with my PC (XP SP3). Is there another way?
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Ray
Posted: June 9th, 2012, 8:48am Report to Moderator
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   I don't think a new driver is going to solve anything.  I think the problem is that the drive is not automatically detected and so it does not figure into the scheme of things.  When you turn it on, it evidently is given an IP address that your Hub is already using for the internet.  That is just my guess.  But I think it is something like that.  I assume that the drive or its USB port has an IP address.  It would be nice if you could manually set that to something other than what the Hub is using.
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