Hi. I recently had a virus attack, which blocked all the memory and closed down my desktop background, It also prevented me from running my McAfee virus scan and I eventually did a system restore which allowed me to access McAfee and remove the virus. Now it seems that all of my Documents,picture files and Favorites were deleted(When I open the folders they show empty). My important files were backed up on flash drive but when I go to copy & paste them back, I get messages asking if I want to replace the existing files - as if they are still there. How can I recover them?
Posted: June 28th, 2011, 9:06am
My guess is that the old files are still there even though you cannot see them. To enable Windows Explorer to see them, go to the Tools menu in Windows Explorer and click on Folder Options. Go to the View tab and make sure "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. Once you can see them, right click on them and select Properties from the popup menu. Uncheck the hidden and system attributes.