Further to my previous post, by chance I downloaded the latest automatic Microsoft updates, one of which was the Microsoft Malicious Software Removal Tool. When I ran it, it detected a virus known as "Alureon.H" which is reputed to be an especially nasty one. It only partly removed it and instructed me to complete the removal using a fully-fledged virus removal tool. I have been using AVG for a long time, so I ran it, but it failed to detect the virus. An Internet search, however, pointed me to another Microsoft offering, their "Security Essentials" package. To cut a long story short, this seems to have removed the problem (together with several others that AVG had missed), and the "Win32 Services" error message no longer appears, which is great news. I was left with another problem when I tried to uninstall AVG to avoid possible conflicts between the two anti-virus products, but each time I did so it reappeared. I then found that AVG have created a special removal tool, which I downloaded and ran, and AVG has now gone! Anyone else who has that problem may wish to know about the special removal tool, as without it, it looks like another virus infection. |