Missing volume icon with rundll errors August 23rd, 2017, 6:12am
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marksnygirl
Posted: July 7th, 2010, 12:15am Report to Moderator
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I was using my computer when the speaker icon (volume)in the systray disappeared with my sound. >

Along with this came of bunch of rundll errors that even http://www.processlibrary.com never heard of!

I downloaded Microsoft Security Essential Alerts. It foudna dn removed 3 major viruses but I still don't have my volume and continue to have rundll errors....seems like a new one everyday!

I have searched the internet, spent HOURS online chat with HP (USELESS) trying to get my volume back and rid of these rundll errors! > >

HELP!!!!!
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Ray
Posted: July 7th, 2010, 1:54pm Report to Moderator
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   The easy way is to use the CD/DVDs that came with your computer and redo the computer.  I am surprised HP did not suggest that.  Be sure to back up to a CD/DVD all of the files you want to keep.
   The hard way would be to try and find the viruses and remove them.  It sounds like a virus problem but with all of the rundll errors it sounds like some of the drivers may be damaged too.  You might use some of the free antivirus programs (Avast, AVG) to find and remove the viruses.
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marksnygirl
Posted: July 8th, 2010, 6:00pm Report to Moderator
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This computer is pretty old and I don't remember getting any cd's other than the NOrton Antivurus I bought with the computer.

Should I just reformat after I put all my pics and favorites on a usb disk?
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Ray
Posted: July 9th, 2010, 3:59pm Report to Moderator
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You can do that.  That is a little harder.  Make sure you have a Windows CD so that you can reinstall Windows.  Any other programs that you use, you will want to make sure you have a way to get them and install them.
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