My friend has a Dell Inspiron 5100 laptop. At a new web site he visited, Microsoft download page comes up with message: This site might require the following ActiveXControl. He clicked on Install Active X Control & computer froze up. Now when he runs computer his desktop has a portion of MS download page overlaid with the Install Active X Control and a mouse pointer in a centered box about 1 1/2" X 2 1/2". Can anyone help with a fix?
Posted: May 9th, 2010, 10:06pm
Hi --- I have used a product called Reg-Cure which is excellent fixing the Active X problems with the registry. Also Reg-Vac addresses this problem. Unfortunately both of these products are not free. There is a product called CC Cleaner that is free but I am not sure how strong it is addressing this problem. Good luck.
Thanks for responses. Reg-Vac has been run with no fix. ActiveX is not installed. It's the desktop screen that's got the permanent image embedded. Beginning to wonder if it's corrupted Windows 6. Everything runs fine, just the goofy desktop look. He's probably going to have to put in play the old adage, Mind over Matter: If you don't mind, it don't matter.
Hi, Ray. Yes, I've changed the desktop background (different images), as well as color (he has it set on None with blue as color), to no avail. Looks like it's a permanent anomaly. He's not been griping about it, since I cleaned all the junk off his corn sheller & defragged it, so I guess he's accepted the look & happy with the way it's now runnin'. Thanks to all for offered help.