on my computer, the cd rom dvd drive quit working. the drawer will open, and you canput a cd in, but then nothing happens. we even tried installing another cd rom from another computer, and it doesn't work either. what can i do / thanks jeanie
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Try a different data connection cable. If the drive will open, obviously the power cable is OK. Also, try opening the device manager and see if the computer is showing a problem with the drive as indicated by a red x or a yellow exclamation point.