you state in your resent e-mail that when the computer freezes on of the things to do is control alt delete and go to processes:
"Processes connected to running applications or Windows processes should not be closed down, but viruses and spyware should be closed."
How can you recognize spyware and viruses? What does this long list represent? thanks, Bill

   What email are you talking about and exactly what did I say?  I don't remember saying anything about pressing Cntl/Alt/Delete and going to Processes.

It was from your latest newsletter focusing on COmputer Freezing. bill

   I did not see anything in my latest newsletter about pressing ctrl/alt/delete and now after looking again, I don't see anything about computer freezing.  Please tell me the title of the newsletter and the name of the article that it is in.

5/28, tech tip; when the computer freezes///\issue 1-3
3) Next, try pressing the three keys: Ctrl, Alt, Delete. This is often called the three finger salute. Only press them once and press them all at the same time, then wait. Eventually, the Windows Task Manager window will be displayed. This lists the applications and processes that are running. You can use this to close down more applications or processes that may be hogging resources. If you have viruses or spyware running in the background, they will usually be listed in the processes section and you can close them from there. Processes connected to running applications or Windows processes should not be closed down, but viruses and spyware should be closed.
        When you close an application using End Task, it will inform the application and the application may respond with a message, like "Are you sure you want to quit". If you answer the message given by the application, End Task will quit closing it down, so if you want End Task to force close the application, do not answer the message given by the application. End Task will wait for ten seconds or so and then close the application.
        

   No wonder I didn't remember that.  I wrote that over two years ago.  You evidently were added into the newsletter list at the beginning about three weeks ago.
   To answer your question - the long list of Processes represent code that is running on your computer.  All of the Applications have their own processes.  Windows and other programs (running in the background) run processes too.
   Distinguishing what each process is related to and whether they are viruses or not is not an easy task.  There are websites, like http://www.tasklist.org, which list the processes and tell you what they are.
   Another way to find out what they are is to close them one by one.  You should do this when no programs are running and when it will not matter if Windows crashes because closing some of them will crash Windows (closing them will not affect Windows when it restarts).

Thanks for clarifying what  PROCESSES are and how to deal with them. On another note, I've been subcribed for at least two years, very appreciably. bill

   You are welcome.
   Yes, what confused me was that you had referred to the current issue in a different post and so I knew you had received it but I could not find that article in it.
   The newsletter list is broken up into two lists: one list is the first year and a half and the second list is the issues after that.  When people reach the end of the first list, they must resubscribe to get into the second list.  You did that, but recently you somehow also got subscribed to the first list.  So it sounds like you are receiving two newsletters every week (one from the first list and one from the second).
   You can unsubscribe from either one by clicking on the unsubscribe link at the bottom of the newsletter.