Cable for Scanner November 21st, 2008, 9:34pm
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Carol
Posted: January 7th, 2007, 4:08pm Report to Moderator
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I recently bought an HP Deskjet 6940 series PRINTER that uses a USB port.  I have an HP Scanjet 5100C SCANNER (purchased in 1999)  that used to be connected through the OLD printer, using a Parallel Port.  I went to the HP website and they had me download and install new drivers for the scanner.  My question is this:  Is there a special cord I need to use from the scanner directly to the computer?  I tried using one of the cords (that was used before to hook up the printer/scanner/computer)  and it shut down the computer repeatedly.  On reboot, the message was to check disk, which I did.  There was page after page of "gobbledegook"  and several reboots, before it was done.  I have NO idea what that was all about.  After unplugging the scanner, the disk checks stopped.    Thank you for your help.  Novice here.
Carol    
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dlwolff0
Posted: January 8th, 2007, 4:14am Report to Moderator
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Go to this link for information on your HP scanner. They will sell you the correct cable or do a Google search and you will find many other places to purchase one.
This will also give you setup and troubleshooting information.

http://welcome.hp.com/country/us/en/support.html

Just put in the name of your product in the search box and mark the support and troubleshooting entry.
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Carol
Posted: January 8th, 2007, 5:22am Report to Moderator
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Thank you for your reply, dlwolff0.  Hopefully, it is just the cable since I don't want to buy a new scanner right now.  
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jcm3008
Posted: January 15th, 2007, 7:24pm Report to Moderator
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what operating system do you use?
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Carol
Posted: January 16th, 2007, 5:12am Report to Moderator
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I'm using Windows XP.
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oldexars
Posted: January 24th, 2007, 12:45am Report to Moderator
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Carol,
Are you sure that was a parallel printer cable and not an old SCSI device cable daisy chained through the printer? While the HP Scanjet 5100C is listed as an EPP/ECP enhanced parallel device, if you were working in a MacIntosh environment you may have been using an optional SCSI interface rather than enhanced parallel communications between the printer, scanner and computer.  Since SCSI interfaces also used to connect to a 25 pin female port on the back of the computer, it would be easy to mistake one for the other if you have switched to a PC environment. The fact that Mac used SCSI communication for virtually all peripheral devices for so long hints at why you were getting "check disk" error messages... the computer thinks a SCSI device is malfunctioning... of course all this is conjecture based on extremely limited information about your old and current computing hardware. Best of luck.
Dean
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Carol
Posted: January 28th, 2007, 5:07pm Report to Moderator
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oldexars:  Thank you for your reply.  I was not working in a Mac environment.  Since the new printer uses a USB port, I wanted to connect the scanner directly to the computer and that's when I started having problems.    I have since purchased a new computer system with new peripherals.  It was time to upgrade the 1999 scanner anyway.   

Carol
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