Vista shutting down RegVac September 7th, 2008, 7:32am
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dlwolff0
Posted: August 9th, 2007, 1:33am Report to Moderator
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I am running Vista Home Premium.
RegVac was running fine up until this past Saturday.
When I attempted to run it Saturday night, before shutting down, it finished the classes cleaner when a Windows popup said RegVac had shutdown and Windows was searching for a solution to the problem.
When I hit the cancel button, it closed the popup, but it also shutdown RegVac.
I looked for an update and found RegVac, version 5. I installed it and the same thing happened again.  
So I uninstalled RegVac completely, deleted the program folder and used regedit to remove the one remaining registry entry.
Then I rebooted and installed version 5 again.
The same problem came up again.  
I thought maybe the delay between cleaners was causing the problem, so I changed to expert mode and ran the classes cleaner.
Everything was fine, until I clicked the delete checked entries button.
At that point, the popup showed up again and shut everything down.
Looks like a problem with user account control, but it doesn't ask if you want to shut down the program, it just does it.
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Ray
Posted: August 9th, 2007, 10:55am Report to Moderator
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   Other people have reported that too.  I need to figure out why that is happening.  Did that happen in versions before version 5?  And has it always happened in 5?
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dlwolff0
Posted: August 10th, 2007, 12:01am Report to Moderator
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This was a sudden change. As stated in the first post, I was running version 4 with no problems at all until this past Saturday, then this problem suddenly showed up.
I will try running the program with user account control turned off and see what happens. I am fairly sure that is what is causing the problem.

Previously, I had a problem where Internet Explorer 7 would not download anything from the Internet. I contacted Microsoft support asking how to do a reinstall of IE 7.
I finally had to do an overinstall of Vista to correct the problem, but not before having to uninstall Norton 360 at Microsoft's insistance. They were convinced that the Norton program was causing the problem even though I told them that all I had to do to download something was turn off Microsoft's UAC.
After I uninstalled Norton 360 and the problem remained, they admitted it was caused by Vista and had me reinstall it to solve the problem.
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dlwolff0
Posted: August 10th, 2007, 3:00am Report to Moderator
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I am surprised. I turned off user account control and the popup window still came up and killed the program.
Popup window insists that some problem has caused RegVac to stop working and it is looking for a solution. I let it [popup] run all the way through this time and it stated no solution found and then terminated the program.
RegVac did get a few steps further with UAC turned off, but still less than half way.
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Ray
Posted: August 10th, 2007, 8:22am Report to Moderator
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OK, I will be out-of-town today but I will try to get to this Saturday.  Hopefully, I will figure something out.  Thanks for your help.
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dlwolff0
Posted: August 11th, 2007, 10:20pm Report to Moderator
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More information. I tried turning off Vista's data execution prevention for the RegVac program. This had no effect on the problem either.
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Ray
Posted: August 13th, 2007, 8:57pm Report to Moderator
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I am not able to reproduce that.  I also suspect the UAC settings.  I tried changing the ones that I thought would affect that and I could not get RegVac to mess up.
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dlwolff0
Posted: August 14th, 2007, 1:03am Report to Moderator
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There are no settings changes available in Vista Home Premium for UAC. So I assume Microsoft has set defaults for these.
Researching this, I discovered you need secpol.msc snapin for administrative tools to enable setting of local security policy. This doesn't exist in system 32 in the Windows folder for my current install.
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Ray
Posted: August 16th, 2007, 8:45am Report to Moderator
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   I tried RegVac in Vista Home and could not get it to mess up like that.  Someone else is reporting the same problem in Vista Ultimate.
   My guess is that it has to do with an entry that RegVac is trying to remove.  You could go to the Automation section and run individual parts of the Classes Cleaner and hopefully narrow it down a little more.  Let me know what you find.  Thanks for your help.
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dlwolff0
Posted: August 17th, 2007, 1:21am Report to Moderator
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Your assumption would appear to be correct.
I was able to run everything in the classes cleaner except associations.
On that scan it stopped before completing and the pop up box came up.
To be sure there was nothing else, I also ran and was able to complete all the other cleaners.

RegVac was stopped after finding 15 entries in associations.
The last entry found was
HKey_classes_root\SAP1.SpPhrasBuilder\CurVer

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CTID
Posted: August 17th, 2007, 2:35am Report to Moderator
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I am using Windows Vista Ultimate and having the same problem with the Classes Cleaner.

I found that unchecking  
HKEY_CLASSES_ROOT\Local Setting\Software\Microsoft\Windows\Shell

allowed the program to complete it given task even in novice mode (you have to move fast to uncheck it as it goes by)

Try to copy or type the HKEY string into a redo.reg file in your reg vac directory - Go to Help and see Keep Bad Keys for detailed instructions.  

I hope this works for you

PS I tried again this morning and after 2 successful operations on previous days  the redo.reg did not pick up the Key and I had to manually uncheck the key. Once unchecked everything worked

Is their another way to keep the key from being detected as bad?
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dlwolff0
Posted: August 18th, 2007, 3:19am Report to Moderator
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I'll give it a try. Don't remember if that was one of the 15 items or not.
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Ray
Posted: August 18th, 2007, 3:47pm Report to Moderator
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   I guess another way of doing the above recommendation (about using the Automation section) would be to go to the Class Cleaner section, click on Find Bad Entries, and then uncheck the items you don't want to remove.
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dlwolff0
Posted: August 18th, 2007, 5:11pm Report to Moderator
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Unchecking that key[HKEY_CLASSES_ROOT\LocalSetting\Software\Microsoft\Windows\Shell]
did not work for me in Home Premium version.

I found bad entries, unchecked that key and then clicked remove bad keys. The RegVac has stopped working popup came up immediately. So I suppose it is some other key in Home Premium that is causing the problem.
Hopefully it is one key per version and not one [or multiple] keys per each individual computer.
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Ray
Posted: August 20th, 2007, 2:17pm Report to Moderator
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   Vista does block certain areas of the registry.  When RegVac (or you, for that matter) tries to removes an entry from a blocked area, it can't be removed.  An error is not given in RegVac but RegVac does put the entry in a file called cantremove.txt and skips it in the future.
   I suspect this problem is a similar thing except that instead of Vista not allowing the entry to be removed, it throws up an error or closes down the program.  Hopefully, these restricted areas are limited.
   I would suggest narrowing down the error by removing all entries from a section of Classes Cleaner at a time and then narrowing that down even further to the offending entry.  Please post those offending entries here.  I will see what I can do about having RegVac skip them.
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dlwolff0
Posted: August 23rd, 2007, 1:13am Report to Moderator
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The Associations area under Classes Cleaner is where all my trouble existed.
RegVac found 14 entries under that scan. Seven of them finally ended up in the cantremove text file.
Of the seven remaining, it removes only one.
The other six are:
HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\shell
HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\Bags\1\shell
HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\Bags\18\shell HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\Bags\24\shell HKEY_CLASSES_ROOT\Local Settings\Software\Microsoft\Windows\Shell\Bags\25\shell HKEY_CLASSES_ROOT\mapi\shell
HKEY_CLASSES_ROOT\Microsoft.PhotoAcqDropTarget.1\shell

The one key it will remove is
HKEY_CLASSES_ROOT\csc\shell
It is recreated every time it is removed, so not much point in removing it.

I added the other six entries to the can't remove list and ran the program with no problems. [284 items removed]
Problem seems to be solved for my computer. Whether it will work on all Vista computers is an open question. Looks like Vista doesn't want its associations messed with.
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Ray
Posted: August 23rd, 2007, 4:03pm Report to Moderator
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   That is strange.  I have tested this in two different versions of Vista and it does not do that to me.
   Those entries are removed because they are blank and so they serve no purpose.
   The latest version of RegVac (v.5.01.01) skips those entries when it is running in Vista.
   Thanks for your help in figuring this out.
   If anyone else finds any entries which cause this problem, please post the entries in this forum.
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