Messed up desktop October 15th, 2018, 2:36am
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mitchell43
Posted: May 9th, 2010, 2:34pm Report to Moderator
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My friend has a Dell Inspiron 5100 laptop.  At a new web site he visited, Microsoft download page comes up with message:  This site might require the following ActiveXControl.  He clicked on Install Active X Control & computer froze up.  Now when he runs computer his desktop has a portion of MS download page overlaid with the Install Active X Control and a mouse pointer in a centered box about 1 1/2" X 2 1/2". Can anyone help with a fix?
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Willk
Posted: May 9th, 2010, 10:06pm Report to Moderator
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Hi --- I have used a product called Reg-Cure which is excellent fixing the Active X problems with the registry. Also Reg-Vac addresses this problem. Unfortunately both of these products are not free. There is a product called CC Cleaner that is free but I am not sure how strong it is addressing this problem.  Good luck.
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mblair5028
Posted: May 22nd, 2010, 11:27am Report to Moderator
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There have been reports of CC Cleaner not working correctly in Win 7.  I've been told by 2 different IT Support groups to steer clear of it if you are using Win 7.
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mitchell43
Posted: May 24th, 2010, 8:25am Report to Moderator
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Thanks for responses.  Reg-Vac has been run with no fix.  ActiveX is not installed.  It's the desktop screen that's got the permanent image embedded.  Beginning to wonder if it's corrupted Windows 6.  Everything runs fine, just the goofy desktop look.  He's probably going to have to put in play the old adage, Mind over Matter:  If you don't mind, it don't matter.
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Ray
Posted: May 24th, 2010, 12:40pm Report to Moderator
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That is strange.  Have you tried putting a new image as the desktop background (I am assuming that what you are talking about is the desktop background).
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mitchell43
Posted: May 26th, 2010, 8:03am Report to Moderator
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Hi, Ray.  Yes, I've changed the desktop background (different images), as well as color (he has it set on None with blue as color), to no avail.  Looks like it's a permanent anomaly.  He's not been griping about it, since I cleaned all the junk off his corn sheller & defragged it, so I guess he's accepted the look & happy with the way it's now runnin'.  Thanks to all for offered help.  
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