i have been trying to help a friend with his computer.first it was running slow, then everytime he started it up his desktop came up totally different.i found an adaware problem took care of that.now his outlook express mail is blank envelopes and he can not get any of his email and his internet favorites have disappeared.i defragged it had to do the short defreg because it wouldnt finish the long one ,took all of his pictures off,that didnt help.now i'm frustrated.i did a virus scan none. any suggestions? |