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  Author    Windows Installer Popup Window
bplauzau
Posted: December 22nd, 2008, 2:23pm Report to Moderator
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When I right click on a file, the Windows installer "preparing to install" window pops up momentarily, then disappears and the right click drop down menu doesn't open. Right clicking the same file immediately a second time gives me the drop down menu (Open, Run as..., Pin to Start Menu...Properties) I was trying to get to in the first place. This behavior occurs with all file types. It's more of a nuisance than a functional concern, but I'm wondering if I'm missing some obvious solution for stopping it (my OS is Windows XP Professional, SP2)?
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Snakeyes
Posted: December 26th, 2008, 12:43pm Report to Moderator
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Download and run the "Windows Installer Cleanup Utility package" from microsoft.
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bplauzau
Posted: December 26th, 2008, 2:12pm Report to Moderator
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Thanks so much for the help -- ran the Windows Installer cleanup utility and problem resolved! Never would have come up with that on my own.
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