Problem with Gateway Laptop October 19th, 2018, 9:24am
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Furman
Posted: December 11th, 2008, 10:24pm Report to Moderator
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We were installing a large program, during install the thing jammed and didn't finish.  We tried to uninstall but it hasn't been written to hard drive.  We are now at a screen that says control alt delete.  we have gone through every senerio to get past this.

any suggestions

Furman
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jrv8374
Posted: December 21st, 2008, 4:11pm Report to Moderator
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What happens when you shut it off and restart it (even if you have to push the button to turn it off)?
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thinker55
Posted: December 22nd, 2008, 8:12pm Report to Moderator
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I'm hoping Gateway Support helped you by now, but...  Details are sparse, here.  What is the OS?  What software were you loading? If you hit Ctrl-Alt-Del, did it take you to a login screen?  Sometimes a program will change a system's login mode to the domain version.  If you didn't have a password set, put in Administrator and hit Enter and see if it lets you in.  Gateway also uses Owner as the default admin.  If you had a password, try it, obviously...
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