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Leesa
Posted: October 25th, 2008, 8:36am Report to Moderator
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After Tech Help, and I use that term sarcastically, helped find a problem on my computer, I now can not sign in to my Hot Mail account.  I've gone back over all the items in Tools>Internet options>LAN etc., a dozen times.  Nothing seems to help.
This morning I had difficulties getting into Yahoo mail too, but by doing a work around several times, I finally got in. Granted these are not my primary accounts, but there are newsletters and such that come daily that I like to read.

They (TH) also had me do a bunch of stuff on the black screen brought up on the Run command, but I can't remember a thing we did.  Could that have messed up some settings?

Is there anything I can do to make my computer "normal" again after their "help"?

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Snakeyes
Posted: October 29th, 2008, 4:53pm Report to Moderator
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Check the setting on your software firewall. They might have messed those up. It is easy to check if it is a firewall issue. Turn off your firewall software and try accessing your account. If it now works you will have to adjust your Firewall settings. If that still does not work I would then check your Router setting which not too much fun.
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