My son has a problem with his Acer Aspire 3003 Laptop. It has been working well for the last 2 or 3 years since we bought it, but it has stopped working normally now , it boots up and will go through the start up process, but we don't get any sound and we can't get the internet. I know our internet connection is alright because my computer is on the same router, so thats not the problem, when trying to connect with IE7 , we get the normal," This Web address cannot be found," and on Firefox we get the same Box which says try again but that doesn't work either.
We have the Acer recovery disks to try and reinstall the drivers, but for the life of me , I can't understand how to use them, having been practicing as a Mechanical Enginner for a well known mining company in Western Australia for the past 26 years, you would think the instructions would be easy for me to understand, but I surrender, I just cannot work them out.
Any good person on the forum ever had any experience with these discs and or have any info on how I might rectify the problem, please help mas my son needs this computer to carry out his research and studies backup. Thank you all for any info you might provide.
By the way the OS is Windows XP home and we have lost the disk but do have the recovery disks. I look forward to and information supplied.