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laurainfairland
Posted: July 15th, 2008, 10:25am Report to Moderator
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I have a virus and have purchased a Antivirus PCShield But it can't find the virus. What anti Virus can I use that WILL find ALL the viruses on my PC. Everyone says thiers is the best. But They are not always truthful. What is the best?
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Posted: July 15th, 2008, 10:51am Report to Moderator
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Mine.
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laurainfairland
Posted: July 15th, 2008, 2:17pm Report to Moderator
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okay this tells me alot.   more detail
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Ray
Posted: July 16th, 2008, 11:50am Report to Moderator
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   I was trying to be funny.
   I use Avast but I would not say that it is the best and I would not know what the best is.  I would say that Norton is not the best.
   I prefer to use prevention when dealing with viruses.  If you don't open attachments to emails, don't go to questionable websites (like, porn and software hacking sites), and only download software from reputable sites, you should not have any problems with viruses.
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laurainfairland
Posted: July 16th, 2008, 12:43pm Report to Moderator
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   Yes I realize that you were being funny I typed my reply in humor I was also frustrated yesterday. So it was frustrated humor??????? I have the speed start up on my PC but it locks up my PC when I click on rebuild. So I don't click on rebuild I have been working on my PC daily practically non stop for 2 weeks trying to get this figured out. It is Windows 98. Which I like alot better than my laptop Vista. The AVG is no longer for win98, as I had it on here years back. I don't really want to upgrade, my PC is 8 years old, a Gateway, and I have NEVER had an ounce of trouble from it untill I came in last fall from being on the road, and my son had been on it all summer. I have been actually messing around with it since Nov. last year. But in Jan I left again and returned 2 weeks ago and have been trying to figure this out since I got home. I spend almost all my time on here. It locks up all the time. I have to unplug it cause for some reason it won't shut down. I do not want to pay someone to do it because I am learning more about it, and if they can do this so can I. (can you tell I am female lol) I also have CC cleaner which is awesome. I bought my laptop on the road last month, and it already had Speed start on it. (The place I bought it had been playing on it, so there is alot of good stuff on it, and it was brand new) I liked it so well (speed start up) that I came home and put it on my PC. Why it locks up my PC on rebuild I don't know. How do i fix the shut down probem? Sometimes it works, but I have to unplug alot, or restart from a previous start date. I contacted the company yesterday about the anti-Virus disc I bought and they worked with me alot trying to figure out the problem and still can't find, fix, or understand why. They tell me now they think it just needs to be upgraded.   The porn sites explaines to me why it was messing up after my 18 yr old was on here all summer. I saw them on here when I came home and deleted them off. (He has moved out now that he is an "adult" he says lol) I love my computer win 98. I prefer to use it over laptop. I only need laptop on the road. I haven't been on laptop since I got home. I don't like Vista.  Also where can I go on internet to increase my knowledge of Computers? I mean a REAL learning site. A good one. I am also blonde, so I am not that smart, so it needs to be real deep in explaining. Well I know I jump around while talking, bad habit of speaking what thoughts come to mind as they enter. Please someone help this old lady!!! ( I am single mom can't really afford too buy another PC, so all the help I can get is appreciated)
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Cassandra
Posted: July 16th, 2008, 3:01pm Report to Moderator
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OK, if you and Ray don't mind my butting in, let's all handle your questions one at a time.

1. Also where can I go on internet to increase my knowledge of Computers?

I'm a big fan of books, strange as it may sound.  If you can find one in a public library, try to get hold of something called The Secret Guide to Computers by Russ Walter, and read the sections on hardware, Windows, etc.  If your library doesn't have it, we'll think of something else.  In the meantime, also sign up for Ray's own newsletter at http://www.superwin.com/index.htm .  It often has introductory topics of the kind you need.

2.  You're probably right that the problems are mainly from viruses, adware, and other ickyness your son picked up at disreputable sites.  The first stage would be to try to make sure that the infestations are all gone.

First of all, just go through the list of installed programs in the Windows Add/Remove Programs gadget, and remove anything that looks like useless garbage your son has installed.

I would install the free version of Avira Antivir as your virus program - I use it - and let it do its complete default scan once. Avira Antivir gets good scores on the objective tests, and doesn't eat one's computer like Norton does.

I would also run some free anti-spyware software, like Lavasoft's Adaware and Spybot S&D, if they say they can be used on Win 98.

After that, check to see if your system needs defragmenting (using the built-in Windows defrag gadget), and tell us how your system is working.

Your shutdown problems are probably being caused by some application which doesn't shut down properly; it's often an application which shouldn't run routinely to begin with.  I don't remember Speed Start.  Can it print out a text list of everything which now starts automatically when you boot your machine, so that you can post it here?  

Good luck.
C.

  
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laurainfairland
Posted: July 16th, 2008, 6:00pm Report to Moderator
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Ok. Thank you so much for your imput Cassandra!!!
I have been working fervently today on this issue as I do everyday, BUT, today with a different Idea. I deleted ALL the spyware, and anti virus stuff I could delete off of here. I went to Remove hardware also and removed ALOT of stuff. I ran my CC Cleaner 3 times just to be sure. I love that cleaner.  I also went into the speed startup, and looked to see what ws being loaded and deleted a few things there and put some not so needed items on manual. MY PC runs faster than it has in years lol. BUT, it stills shuts down in the middle of "rebuild", which I assume is a program it is accessing, I just can't seem to pin point which one. I also can't delete bit defender anti virus off of my PC in the remove hardware box as I get an error message saying that windows can't uninsdtall it because of a network or something. I did see in C\windows\program files\alot of programs still there that I haven't run in years so I deleted alot of those. Just can't figure out why when I download, parts of files are missing so I can't use the programs. or why when I click on shut down, it appears to start to shut down and then comes back to life. I ran stop eacceleration on here today and it found an infection called UrlBlaze. I looked this up on internet and read up on it, and even followed their unistall procedures for it, but I never could find it on my PC to uninstall it. So I looked back on the stop, information and looked in Find files, under what "Stop" had defined it as and never found it. I ran cccleaner and it had it too be deleted as being in the "Stop"  Program. So I let them know about it. They told me that thier spyware had located it that is why I found it in there???????????????????? Hmmmmmmmmm. I deleted the WHOLE thing off my PC. I might be blonde, but I am not that dumb. It wasn't on here before, when I have run other programs. Just after I ran theirs.  Thank you for info on the anti virus and spyware. As soon as I am done here I am going to go look it up on internet. Thank you for answering.
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laurainfairland
Posted: July 16th, 2008, 6:37pm Report to Moderator
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The anti virus is NOT for win98, but I did find the book to read ON the internet. Cute site. I will be reading for awhile but I am wanting a site to tech me mainly how to FIX things on Computer??????
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Cassandra
Posted: July 17th, 2008, 1:22pm Report to Moderator
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Before you install a new antivirus, you're probably going to have to persuade Bitdefender to stop running in the background.

Reboot your machine into Safe Mode, manually shut down Bitdefender, and then use Windows Add/Remove Programs to try to uninstall it.  I don't remember if Win98 offers you an option of Safe Mode with Networking, but if it does, refuse.

If that doesn't work, tell us EXACTLY  what version of Bitdefender you're using and EXACTLY what the error message says.

If you manage to uninstall Bitdefender, go directly to http://www.avast.com/eng/download-avast-home.html and install the free version of Avast.  Until you have some anti-virus software installed, don't do anything on the Web except going to Avast and this site; it's too dangerous.

Also tell us EXACTLY at what stage you're getting the message about "Rebuild", and exactly what the message says.

T
C
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pgabor9
Posted: July 21st, 2008, 9:13am Report to Moderator
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I would like to add my 2 cents' worth to this discussion.  My mother has a Windows 98 machine and she has free AVG as her anti-virus program, and it still works, including the virus definitions updates.

One thing you can try is enabling bootlogging when you start up, that will show you step by step what is being loaded and you can tell if something loads that you do not want.
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laurainfairland
Posted: July 23rd, 2008, 8:10am Report to Moderator
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I went to the AVG site and it says for windows xp and up. I have the set up to it on my pc from years ago and I set it up on here a few days ago, but then it really startesd acting weird so I took it back off and now it is back to acting as it did before. What is bootllogginng and how do I do this??? I can't even go into safe mode and delete it cause it still uses windowas installer/uninstaller.
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Cassandra
Posted: July 24th, 2008, 12:55pm Report to Moderator
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First of all, what actually happens when you boot into Windows in Safe Mode, go into Add/Remove programs, and try to uninstall BitDefender?  What is the exact text of the error message you get, and EXACTLY at what stage do you get it?
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