Image Emergency Boot CD not starting October 20th, 2018, 8:34am
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silber1
Posted: July 7th, 2008, 1:37am Report to Moderator
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I have the software R-DriveImage (drive-image.com) from r-tt.com which seem to be a great Image-backup program.
It generates a emergency boot CD working in Linux. It works fine on all my 3 old WinXP pc's.
But on my newest WinXP pc (dual core and SATA hd's) this boot-cd hangs, when the usb area is loaded.
I can generate a boot cd, which doesn't load usb, then this boot cd works, but I want to have usb-access to use an external usb-drive.
I am a Linux newbe.
Any idea, where to look and cure the problem?

Here are the last lines of the starting log:
****************

hub 11-0:1.0: USB hub found hub 11-0.1.0: 2 ports detected
sl811: driver sl811-hcd, 19 May 2005
driver/usb/host/r8a66597-hcd.c: driver/ r8a66597_hcd, 29 May 2007
Initializing USB Mass Storage driver...
usb 2-3: neu high speed USB device using ehci_hcd and address 2
usb 2-3: configuration #1 chosen from 1 choice
hub 3-0:1.0: unable to enumerate USB device on port 1
hub 3-0:1.0: unable to enumerate USB device on port 2
usb 3-4: new high speed USB device using ehci_hcd and address 4
usb 3-4: configuration #l chosen from 1 choice
hub 3-4:1.0: USB hub found hub 3-4:1.0: 4 ports detected  
usb 4-1: new full speed USB device using uhci_hcd and adress 2
usb 4-1: configuration #l chosen from 1 choice |
usb 5-2: new full speed USB device using uhci_hcd and addres 2
usb 5-2: configuration #1 chosen from 1 choice    
usb 10-1: new full speed USB device using uhci_hcd and address 2
usb 10-1: configuration #1 chosen from 1 choice
usb 10-2: new ful1 speed USB devicc using uhci_hcd and address 3
usb 10-2: configuration #1 chosen from 1 choice

_  

here pc hangs!!!!
**********************
Gerhard
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Ray
Posted: July 7th, 2008, 12:04pm Report to Moderator
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   That sounds like something you should contact r-tt.com about.
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silber1
Posted: July 7th, 2008, 1:21pm Report to Moderator
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They anwered not very helpfully:

>>R-Studio boot version has been implemented on the Linux platform
When you boot from R-Studio boot CD, it loads Linux OS. And
probably, some drivers for you hardware are missing. List of Supported hardware can be found in the R-Studio help. We are sorry for
inconvenience, but there is nothing we can do in your case.<<

But in the meantime, I tried some other Linux programs, none of all works with my new pc! So there must be a big bug in it, but I don't see what is wrong. It seems, that something points to the controller for the SATA hd- and romdrives is not ok.
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Ray
Posted: July 8th, 2008, 12:13pm Report to Moderator
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   The boot CD loads the Linux operating system because it has to have an operating system in order to run the programs on it.  When you run Windows, Windows is the operating system.  With the boot CD, Linux is the operating system (Windows is not used on the boot CD because for one reason, the Windows operating system will not fit on the CD).
   The operating system uses drivers to deal with the hardware (your motherboard, drives, ports, etc.) on your computer.  The problem according to R-Studio is that there is some hardware on your computer that the Linux operating system on the CD does not have drivers for.
   The only solution I can see is to find out which hardware is causing the problem and then find a Linux driver for it (if it even exists).  If a Linux driver does not exist for that hardware, there is nothing you can do.
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silber1
Posted: July 8th, 2008, 2:25pm Report to Moderator
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In the meantime I, that there are Problems with USB driver. I unplugged a lot of UBS devices and now the emergency cd starts and works. Also some LINUX installations can started on this pc.
Also r-tt.com released a new version 4.5 and the things look better now.
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