Every time I try to shut down Windows ME the blue screen pixellates and hangs.  If I hit the hot reboot button it restarts with the 'improper shutdown screen' which scans but never finishes. If I hit the reboot button again I get my usual desktop which soon changes to white with a 'restore my active desktop' panel.  After I hit that, I can then shut down normally.  This happens every time.  Any ideas?

John Clements

   Win98 was known to have shutdown problems.  They tried to fix them in WinME but really didn't.  What happens is that Windows never completely shuts down.  Something is keeping it from shutting down.  There are a number of things that can cause that.  WinME has a shutdown troubleshooter in Help.  That may help you to find the problem, but it may not.
   One way to figure it out is to think about what you changed on the computer right before it started having problems shutting down.  Maybe that is causing the problem.